Oonyi Terms of Use: Your Guide to Using Oonyi.com

Welcome to Oonyi.com (the “Website”), operated by Oonyi (“we,” “us,” or “our”). These Terms of Use (the “Terms”) govern your access to and use of the Website, including all content, features, and services offered on or through the Website (e.g., product browsing, order placement, account creation, and access to baking resources). By accessing or using the Website, you (“you” or “user”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Eligibility to Use the Website

To use the Website, you must:

Be at least 18 years of age (or have the consent of a parent or legal guardian if you are under 18, and such parent or guardian agrees to be bound by these Terms on your behalf);
Have the legal capacity to enter into a binding contract (e.g., not be a minor in your jurisdiction without parental/guardian consent);
Provide accurate, complete, and up-to-date information when using the Website (e.g., for account creation or order placement);
Comply with all applicable laws, regulations, and these Terms.

We reserve the right to deny access to the Website to anyone who fails to meet these eligibility requirements, or who violates these Terms.

2. Account Creation and Management

If you choose to create an account on the Website (“User Account”), you agree to:

Use a unique, secure password for your User Account and keep this password confidential. You are solely responsible for all activities conducted under your User Account, including any unauthorized use. If you suspect your account has been compromised, notify us immediately at [email protected];
Provide true, accurate, current, and complete information during account registration (the “Account Information”) and update this information promptly if it changes (e.g., updated email address or shipping address);
Not share your User Account credentials (e.g., username, password) with any third party, or allow others to access or use your User Account;
Not create more than one User Account unless we explicitly permit it (e.g., for business vs. personal use).

We may suspend or terminate your User Account at any time if: (a) you provide false or misleading Account Information; (b) you violate these Terms; (c) your account is inactive for 12 consecutive months (we will notify you via email before termination to allow reactivation); or (d) we believe your account poses a security risk to the Website or other users.

3. Permitted Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. Permitted uses include:

Browsing the Website to view product information, baking resources (e.g., recipes, tutorials), and policy documents (e.g., Privacy Policy, Refund Policy);
Creating a User Account to track orders, save favorite products, and manage personal information;
Placing orders for Oonyi ovens in compliance with our Terms of Purchase;
Contacting our customer service team for legitimate inquiries (e.g., product questions, order support) via the provided channels (e.g., email at [email protected]).

4. Prohibited Uses of the Website

You agree not to use the Website for any of the following prohibited activities:

Illegal or Harmful Conduct: Violating any applicable local, state, national, or international law (e.g., fraud, money laundering, or distributing harmful content);
Unauthorized Access: Attempting to access, modify, or disrupt any part of the Website (e.g., servers, databases, or user accounts) without permission, including through hacking, phishing, or malware;
Misuse of Content: Copying, reproducing, distributing, modifying, or creating derivative works of any content on the Website (e.g., product images, logos, text, or recipes) without our explicit written permission (see Section 5 for 知识产权 details);
Spam or Unsolicited Communication: Sending unsolicited emails, messages, or comments through the Website (e.g., promoting third-party products, phishing links, or irrelevant content);
Harm to Others: Posting or sharing content that is defamatory, harassing, abusive, discriminatory, violent, or obscene, or that infringes on the privacy or intellectual property rights of others;
Disruption of Services: Interfering with the normal operation of the Website (e.g., overloading servers with excessive requests, using bots to scrape content, or disrupting order processing);
Misrepresentation: Impersonating another person or entity (e.g., an Oonyi employee, another user) or falsifying your affiliation with a person or entity.

We may take action against users who engage in prohibited activities, including blocking access to the Website, terminating User Accounts, and pursuing legal remedies if necessary.

5. Intellectual Property Rights

All content on the Website—including but not limited to logos, trademarks, product images, text, recipes, tutorials, and software (collectively, the “Intellectual Property”)—is owned by Oonyi or our licensors and is protected by copyright, trademark, and other intellectual property laws worldwide.

Trademarks: “Oonyi” and any other Oonyi brand names, logos, or slogans are trademarks of Oonyi. You may not use these trademarks without our prior written permission.
Copyrighted Content: You may view, download, or print a single copy of copyrighted content for your personal, non-commercial use (e.g., saving a recipe for home baking). You may not use, share, or distribute this content for commercial purposes (e.g., selling printed copies of Oonyi recipes) or modify it without our explicit written consent.
Third-Party Content: The Website may include links to third-party websites or content (e.g., baking blogs, product reviews). We do not own or control this third-party content, and we are not responsible for its accuracy, legality, or compliance with these Terms. Access to third-party content is at your own risk, and you should review the terms of use and privacy policies of those third parties.

If you believe any content on the Website infringes your intellectual property rights, please contact us at [email protected] with details of the infringement (e.g., your name, the infringing content, and proof of your ownership rights).

6. Website Content and Availability

6.1 Content Accuracy

We strive to ensure that all content on the Website—including product descriptions, pricing, and availability—is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or timeliness of this content. For example:

Product images may differ slightly from the actual product (e.g., due to lighting or screen resolution);
Pricing may be subject to change (we will display the current price at the time of order placement);
Product availability may change due to inventory updates (we will notify you if an ordered product is out of stock, as outlined in our Terms of Purchase).

We reserve the right to correct errors or omissions in content at any time without prior notice. If a material error affects your order (e.g., an incorrect price), we will contact you to confirm whether you wish to proceed with the order at the correct price or cancel it for a full refund.

6.2 Website Availability

We aim to make the Website available 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be unavailable temporarily due to:

Maintenance, updates, or technical issues (we will post notices of scheduled maintenance on the Website when possible);
Factors outside our control (e.g., internet service provider outages, cyberattacks, or natural disasters).

We are not liable for any losses or damages caused by the unavailability of the Website.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

Oonyi shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the Website (e.g., lost profits, data loss, or inconvenience);
We shall not be liable for damages caused by: (a) errors or omissions in Website content; (b) unauthorized access to or use of User Accounts; (c) third-party content or services linked from the Website; (d) delays or disruptions to the Website; or (e) your violation of these Terms;
Our total liability to you for any claims related to the Website shall not exceed $100 USD, regardless of the cause of action (e.g., breach of contract, negligence).

This limitation of liability does not apply to: (a) fraud or intentional misconduct by Oonyi; (b) personal injury or property damage caused by our negligence; or (c) any other liability that cannot be excluded by law (e.g., under consumer protection regulations).

8. Indemnification

You agree to indemnify, defend, and hold harmless Oonyi, our employees, directors, contractors, and licensors from and against any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

Your use of the Website (including any prohibited activities);
Your violation of these Terms or applicable laws;
Your User Account activities (including unauthorized use by others);
Your infringement of the intellectual property or privacy rights of others.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Website features. When we make updates:

We will revise the “Last Updated” date at the bottom of this page;
We will post the new Terms on the Website (Oonyi.com) and, for users with active User Accounts, send a notification via email (to the address associated with your account);
The updated Terms will take effect immediately upon posting, unless we specify a later effective date.

Your continued use of the Website after the updated Terms are posted constitutes your acceptance of the new Terms. We recommend reviewing these Terms periodically to stay informed of any changes.

10. Contact Us

If you have questions, concerns, or disputes related to these Terms of Use, please contact us at:

Email: [email protected] (we respond within 24 business hours, Monday–Friday)

We are committed to addressing your inquiries and resolving issues fairly and efficiently.